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Shipping policy

Shipping Policy

Thank you for shopping with Lanimoke. We’re committed to delivering your order quickly, safely, and with exceptional care. Please review our shipping guidelines below.

Shipping Regions

We proudly ship to:

  • Canada

  • United States

  • International destinations

Processing Time

All orders are processed within 2–3 business days.
Once your order is shipped, you will receive a confirmation email with tracking information.

Please note: Processing times may be slightly longer during high-volume periods, holidays, or product launches.

Shipping Carriers

We partner with trusted and reliable carriers to ensure your order arrives safely:
UPS, FedEx, Canada Post, USPS, and DHL.

Delivery Timeframes

Estimated delivery windows are as follows:

  • Canada: 4 days to 1 week

  • USA: 4 days to 10 days

  • International: Delivery times vary depending on destination and customs processing.

Shipping Fees

Shipping rates are automatically calculated at checkout based on your location and the weight of your order.

We also offer free shipping:

  • Within Canada: Orders over $150

  • Within the USA: Orders over $250

Pre-Orders & Backorders

We proudly offer pre-orders for select items.

  • Pre-order items will ship on or before the estimated date shown on the product page.

  • If your order contains both in-stock and pre-order items, they may ship together or separately depending on availability.

  • You will receive updates as your pre-order moves through each stage.

Lost, Stolen, or Damaged Packages

We are not responsible for packages lost or damaged in transit; however, we will work closely with you and the courier to help resolve any issues.

If your package arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date so we can support you through the claim process.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any applicable customs fees, duties, or taxes imposed by their local government.

Contact Us

If you have any questions about your order or shipping, we’re here to help.
Email us at customerservice@lanimoke.com and our support team will get back to you promptly.